Best Rate Guarantee

Book your reservation on our official website CarsonResort.com with confidence, knowing that you will get the best available rate online. In the unlikely event you find a publicly available and immediately bookable room-only rate on the Internet that is lower than the room rate for the same room that you confirmed on CarsonResort.com, within 24 hours of booking the reservation on CarsonResort.com, we will match that rate, and guarantee you the following benefits:

Man taking a leisurely break in a hot tub at Carson Hot Springs
  • No booking fees.  We do not charge extra fees for online bookings, unlike many travel sites.
  • No full prepayment in advance.  Unless you have elected to book our "Pay Now & Save (non-refundable)" deal, we only require a one-night deposit to guarantee your booking. Payment will be settled upon check-in at the hotel.
  • No cancel/change fee.  Flexibility to modify or cancel your reservation up to 482-hours prior to arrival with no penalty, unless you have confirmed on our "Pay Now & Save (non-refundable) deal.
  • Earn Cash Back rewards.  Book direct and sign up to be a member of The Guestbook and receive 5% Cash Back via via PayPal or gift cards, a 5% Charitable Donation to your favorite cause, or 10% Trip Cash towards future travel.  Join for free while confirming your booking.
  • Exclusive Private Offers.  Sign in with your email address to "unlock" web-direct exclusive rates with additional discounts.

Unlock Web-Direct Offers (For Exclusive Discounts)

If you happen to find a better Internet rate on any room type than you find on CarsonResort.com, call us or email us within 24 hours of booking your original reservation on CarsonResort.com at  1-509-427-8296. Provide us with the website address, so we can verify the rate and match it. It’s our “Best Rate Guarantee” promise and it’s just that simple.

Terms & Conditions

  • You must submit your claim within 24 hours of booking your original reservation on Carson Hot Springs Resort's official website (www.CarsonResort.com), and at least 72 hours prior to your arrival date.
  • Do not make a reservation on the competing website; Carson Hot Springs Resort will not be liable for any resulting cancellation fees on the competing website.
  • The Internet rate must be available on the third party website at the time you call us to be verified.
  • Offer not valid on rates found on opaque sites such as priceline.com and hotwire.com.
  • Offer only valid for room-only rates, and not applicable to package pricing.
  • Offer valid only for the same room category applicable during the specified arrival and departure dates.
  • Once reservation is confirmed, and should you need to change this reservation, you may be subject to the prevailing rates and availability at the time of rebooking.
  • Offer is only valid on new reservations.
  • Other terms and conditions may apply.

Book your accommodation with us now and be assured by our "Best Rate Guarantee" promise.  We look forward to seeing you soon!

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